Your Ultimate Guide to Private Airport Transfers in Dalaman – FAQs, Booking Tips & More
Everything You Need to Know About Booking with Privatetransfers.com: Frequently Asked Questions
Before Making a Reservation
When can I make a reservation?
You can book a transfer up to 24 hours before your travel date on Privatetransfers.com. However, we highly recommend booking early to secure your preferred time and avoid potential price increases. For last-minute reservations within 12 hours, please contact our 24/7 customer support.
Will my transfer go directly to my hotel or villa?
Yes! All our transfers are door-to-door. Your driver will take you directly to the address you provide in your booking form.
Will I share the vehicle with other passengers?
No. All transfers booked through Privatetransfers.com are private. The vehicle is reserved exclusively for you and your travel group.
How can I contact you?
You can reach us any time via phone, WhatsApp, or email. Visit our Contact Page for full details. Our customer service team is available 24/7.
What is the luggage allowance?
It depends on the vehicle type. A standard 4-seat taxi allows 4 small suitcases and hand luggage. Our 8-seat minivans can carry double that. If unsure, choose a larger vehicle for comfort.
Do you provide child seats?
Yes, we offer child seats upon request. Just indicate the number you need during Step 1 of the booking process.
Can I receive an invoice for my company?
Absolutely. After booking, contact our support team to request your invoice.
I haven’t received my confirmation email or voucher. What should I do?
Check your spam or junk folder. If you still can’t find it, reach out to our customer support. You can also retrieve your booking using the "My Booking" feature on Privatetransfers.com.
Before You Travel
Where do I meet my driver at the airport?
Your confirmation email includes all meeting point details. Usually, our drivers wait at the arrivals gate holding a sign with your name.
What if I can’t find my driver?
Call the number provided in your confirmation email. Our 24/7 support team will assist you immediately.
What happens if my flight is delayed?
We monitor all flights in real time. Your driver will be informed and wait for you accordingly.
My flight time changed. Can I reschedule my transfer?
Yes! We usually can adjust your booking. If rescheduling isn't possible, we offer a full refund.
What if my flight is canceled?
You can cancel your transfer if your flight is canceled.
Can I change the vehicle if our group size changes?
Yes, contact us to request a different vehicle, and we’ll assist with the changes.
After Your Trip
I have feedback. Who should I contact?
Send your comments to info@privatetransfers.com — we truly appreciate your suggestions.
I left something in the vehicle. Can I get it back?
We do our best to return lost items quickly. Delivery fees may apply.
Have a question not answered here? Contact our team anytime at info@privatetransfers.com or use our website to learn more and make your reservation.
Book your stress-free, private airport transfer today with Privatetransfers.com — travel made simple.
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